Privacy Policy

Last Updated: May 24, 2025

At Thameen, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website at mythameen.com (the "Site") and use any of our services (collectively, the "Services"). By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, we kindly ask that you refrain from using the Site or our Services.

 

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations. Updates will be posted on this page with an updated "Last Updated" date.

 

What Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

• Contact information: name, phone number, email, shipping and billing address

• Order details: items purchased, payment confirmation, delivery instructions

• Account data: login credentials and preferences

• Customer service interactions: messages or requests you send to us

Automatically Collected Information

We collect data using cookies and similar technologies, such as:

• IP address and device type

• Browser type and network provider

• Usage activity on our Site (e.g., pages visited, time spent)

Third-Party Information

We may also receive information from third parties, including:

• Platforms we use for payment processing, platform hosting, and analytics.

• Advertising or social media partners (e.g., when you engage with our ads or promotions).

 

How We Use Your Information

Your personal information may be used for the following purposes:

• Service Fulfillment: To process orders, manage deliveries, provide order updates, and maintain your account.

• Customer Support: To assist with inquiries, returns, and account-related issues.

• Marketing & Personalization: To send offers, promotional updates, and tailored experiences (you may opt out at any time).

• Fraud Prevention & Security: To ensure the integrity and security of transactions and prevent fraudulent activity.

• Legal Compliance: To comply with applicable laws and enforce our terms.

 

Cookies & Tracking Technologies

We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though doing so may impact certain Site functionalities. 

 

Disclosure of Information

We may share your data with trusted third parties under the following circumstances:

• Service Providers: Such as shipping couriers, payment processors, and IT support.

• Marketing Partners: For campaign execution and performance analytics.

• Corporate Affiliates: Within our business group.

• Legal Obligations: When required to comply with legal processes or defend our rights.

We do not sell or share sensitive personal data without consent, nor do we use it to infer characteristics about you.

 

Third-Party Links & Platforms

Our Site may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party platforms. We encourage users to review their policies before sharing any data.

 

Data Security & Retention

We implement appropriate measures to protect your personal information. However, no transmission or storage system is completely secure. We retain data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations.

 

Your Rights

Depending on your location, you may have rights to:

• Access or request a copy of your data

• Request deletion or correction of your information

• Restrict processing or withdraw consent

• Transfer your data to another service

• Object to marketing communications

To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

 

International Transfers

If you are located outside Saudi Arabia, please note that your information may be transferred and processed in jurisdictions with different data protection standards. When required, we use legally approved mechanisms for cross-border data transfers.

Contact Us For questions, support or inquiries: hello@mythameen.com