For any enquiries, please contact us using your preferred method below. Our team will respond within 2 working hours during business hours, or at the start of the next business day.

Business Hours
Sunday–Thursday: 10:00 AM – 10:00 PM
Saturday: 4:00 PM – 10:00 PM
Friday: Closed

Email: hello@mythameen.com
WhatsApp: +966 (53) 010 7508

Some pieces aren’t always easy to find. Whether it’s a specific item, a particular reference, or something seen elsewhere, our team can assist with sourcing upon request.

Through our local and international network, we work to locate pieces that meet your criteria, handling each request with care and discretion.

Request Personal Shopping →

Once your order is confirmed, you’ll receive an email with a tracking link that directs you to our shipping partner for real-time updates.

If you prefer a more personal update, our team is happy to assist with tracking your order on your behalf.

Track Order →

If your order is eligible for return, a request must be submitted within 3 days of delivery. Items must be unused and returned in their original condition, with all accompanying packaging. For more information view our Return Policy.

Please note that pre-owned items are final sale and are not eligible for returns.

To initiate a return or if you have questions regarding eligibility, our team is available to assist.

Request a Return →

Accepted Payment Methods

Thameen currently accepts the following payment options:

• Mada
• Visa & Mastercard
• American Express
• Apple Pay
• Bank Transfer

Available payment methods may vary depending on your order and checkout selection.

Payment Processing & Security

All payments on Thameen are processed securely using trusted payment technologies. Your payment details are encrypted and protected at every stage of checkout.

For card and wallet payments, charges are confirmed at the time of purchase. For bank transfers, orders are processed once payment has been successfully received.

Taxes & Pricing

All prices displayed on Thameen include applicable local taxes and duties based on the customer’s selected location. There are no additional taxes or duties calculated at checkout.

The only charge that may vary at checkout is shipping, which applies to orders that do not meet the threshold for complimentary delivery.

Regional Availability

At present, Thameen accepts orders and payments from Saudi Arabia and GCC countries only. We are working toward expanding our service internationally and look forward to welcoming customers worldwide soon.